Cookie Policy – Lootnex.com

Effective Date: 9 June 2026

This Cookie Policy explains how Noventra Tech Ltd (“we,” “us,” “our,” or “LootNex”), operator of lootnex.com, uses cookies and similar tracking technologies on our platform. It describes what cookies are, why we use them, which types are active on lootnex.com, and how you can manage or withdraw your preferences at any time.

This policy is issued in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR). It should be read alongside our Privacy Policy, available at lootnex.com/privacy.

1. What Cookies Are and How They Work

A cookie is a small text file placed on your device — computer, tablet, or mobile — when you visit a website. Cookies allow the website to recognise your device across pages and sessions, store your preferences, and collect information about how you interact with the site.

Beyond standard text-based cookies, we may also use related tracking technologies that operate on similar principles, including pixel tags (web beacons), local storage, and SDKs or device fingerprinting tools used by payment processors and fraud-detection systems.

Cookies are classified by lifespan:

Session cookies — exist only for the duration of your browser session and are automatically deleted when you close your browser.
Persistent cookies — remain on your device until their programmed expiry date or until you delete them manually via your browser settings.

2. Why LootNex Uses Cookies

LootNex uses cookies and similar technologies for several interconnected reasons. As a platform that facilitates real-money transactions involving CS2 cosmetic items and processes payouts to sellers, we are subject to obligations that require us to collect and retain certain technical data — not only for your convenience, but as a matter of legal and contractual compliance.

Our use of cookies serves the following purposes:

Keeping you securely logged in and maintaining your session as you navigate the platform.
Enabling the checkout process, cart management, and Steam Trade URL validation to function correctly.
Supporting transaction integrity checks required by our acquiring banks, payment processors, and card schemes (Visa, Mastercard) — including fraud monitoring, device fingerprinting, and real-time risk scoring.
Fulfilling AML and KYC-related technical obligations imposed by payment partners and financial regulators.
Measuring how users interact with lootnex.com so we can identify issues and improve the platform experience.
Remembering your language, display preferences, and other settings between visits.
Delivering relevant promotional content to users who have explicitly consented to marketing communications.

3. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for lootnex.com to operate. Without them, core functions — including account login, checkout, Steam Trade URL validation, and secure payment processing — cannot work. Strictly necessary cookies do not require your consent under PECR and are always active.

Examples: session tokens, CSRF protection identifiers, cart state, login authentication cookies, and cookies required by payment processors and card schemes for transaction security and AML/KYC compliance.

Performance and Analytics Cookies

These cookies collect anonymised or pseudonymised data about how visitors use lootnex.com — which pages are visited most, where users arrive from, and where they exit. This helps us identify underperforming areas and improve the platform. These cookies are set only with your explicit consent.

Examples: Google Analytics (_ga, _gid), session recording tools, and heatmap analytics.

Functional Cookies

Functional cookies allow the platform to remember choices you have made — such as display preferences, notification settings, or previously entered Steam details — to provide a more personalised experience on return visits. These cookies are set only with your consent.

Examples: preference storage cookies, UI state identifiers, and locale or currency settings.

Marketing and Advertising Cookies

Where you have given explicit consent, marketing cookies are used to track your activity across lootnex.com and, where applicable, other websites, in order to deliver relevant promotional content and measure the effectiveness of our advertising campaigns. You may withdraw this consent at any time.

Examples: Meta Pixel, Google Ads conversion tracking, retargeting identifiers.

Payment, Fraud, and Compliance Cookies

Certain cookies and device fingerprinting technologies are deployed by our payment service providers, acquiring banks, and card schemes as a condition of processing transactions on lootnex.com. These technologies assess device risk, detect anomalous behaviour, and contribute to real-time fraud scoring and AML monitoring. They operate independently of your cookie preferences and cannot be disabled without preventing payment processing entirely.

These are treated as strictly necessary for the purposes of PECR and UK GDPR, given the contractual and regulatory obligations they fulfil.

4. Third-Party Cookies and Technologies

Some cookies placed on your device when you visit lootnex.com are set not by us, but by third-party providers whose services are integrated into the platform. These include:

Payment processors and acquiring banks — who deploy cookies and device tracking scripts to authenticate transactions, assess fraud risk, and comply with card scheme rules.
Identity verification and AML providers — who may use cookies or device identifiers as part of the KYC process required before payouts are approved.
Analytics platforms — such as Google Analytics, which sets cookies to track user behaviour in aggregated, anonymised form.
Valve Corporation / Steam — which may set cookies or use tracking mechanisms in connection with Trade URL validation or Steam-linked authentication.
Advertising networks — where you have consented to marketing cookies, third-party advertising platforms may collect data about your browsing behaviour across different websites.

We do not control the cookies or tracking technologies set by third parties. Each third-party provider operates under its own privacy and cookie policies, which we encourage you to review. Where required by law, third-party non-essential cookies are only activated after you provide consent through our cookie banner.

5. Your Cookie Choices and How to Manage Them

When you first visit lootnex.com, a cookie consent banner will appear. Through this banner you can:

Accept all cookies — including performance, functional, and marketing categories.
Reject non-essential cookies — while strictly necessary and payment-compliance cookies remain active.
Customise your preferences — enabling or disabling individual cookie categories according to your preference.

You may revisit and update your preferences at any time via the Cookie Preferences link in the website footer.

Browser-level cookie management:

Most browsers allow you to view, block, and delete cookies through their settings. The following links provide browser-specific instructions:

Google Chrome: Settings > Privacy and Security > Cookies and other site data
Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Manage Website Data
Microsoft Edge: Settings > Cookies and site permissions

Please be aware that disabling strictly necessary cookies — including those required for payment processing, fraud detection, and AML compliance — will prevent checkout and transaction functionality from operating correctly. We recommend leaving these enabled at all times.

6. Your Rights in Connection with Cookie Data

To the extent that cookies collect or process personal data, your rights under UK GDPR apply. Specifically, you have the right to:

Access information about the personal data collected through cookies and how it is used.
Withdraw consent for non-essential cookies at any time, without affecting the lawfulness of any processing that occurred before withdrawal.
Request erasure or restriction of personal data collected via cookies, where technically feasible and subject to our legal retention obligations.
Object to processing carried out on the basis of legitimate interests.
Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk if you believe your data rights have been infringed.

Please note that cookies essential to payment processing, fraud prevention, and AML/KYC compliance may continue to operate regardless of your preferences, as they are required to fulfil our legal and contractual obligations to payment partners and regulators.

To submit a data rights request in connection with cookie data, contact info@lootnex.com. We will acknowledge your request within 2 business days.

7. Retention of Cookie Data

The duration for which cookie data is retained depends on the type of cookie:

Session cookies — deleted automatically at the end of your browser session.
Persistent cookies — retained until their individual expiry date, which varies by cookie type and provider. Most analytics and functional cookies expire within 12 to 24 months.
Payment and fraud compliance data collected via cookies or device fingerprinting — retained in accordance with the data retention requirements of the relevant payment processor, card scheme, or regulatory obligation, typically for a minimum of 5 years.

You may delete persistent cookies at any time via your browser settings. Doing so will reset your cookie preferences and may affect how the platform functions on your next visit.

8. Updates to This Cookie Policy

We review this Cookie Policy regularly and update it when required — for example, following changes to the technologies we use, updates to applicable law or regulatory guidance, or changes to our payment partner requirements.

Material updates will be communicated via a notice on lootnex.com or by email before the revised policy takes effect. The current version is always available at lootnex.com/cookies, with the effective date displayed at the top. Continued use of lootnex.com after the effective date of any revision constitutes your acceptance of the updated Cookie Policy.

9. Contact Us

If you have any questions about this Cookie Policy, how we use cookies, or how to exercise your rights in connection with cookie-related data, please contact:

Noventra Tech Ltd
Email: info@lootnex.com
Website: lootnex.com

We aim to acknowledge all cookie-related enquiries within 2 business days.